Introducing: The New and Improved HomeViews Partner Portal
Read, respond and manage your verified resident reviews in one place
The new and improved HomeViews Partner Portal provides HomeViews partners with greater insight into resident feedback and improves access with lots of new features that are controlled from their account.
Sign up for an account now to see our new features in action, including:
Read, respond and manage your verified resident reviews in one place
Search for keywords in your reviews to find out what matters most to your residents
Measure your development’s performance over time and against industry benchmarks
Filter your reviews and ratings by development, resident age, resident type and date range
Create and report on bespoke sub-portfolios of developments within your business
Sort reviews by rating and key themes to quickly identify resident snippets to use in your marketing campaigns
Understand how your developments perform over time with resident trend analysis
See how your buyers rate their purchasing experience – identify where you excel and where to improve
Set internal KPI’s using past performance and industry benchmarks for your Customer Service, After Sales Care and Repairs & Maintenance scores
See how different resident types rate your developments across your portfolio
Understand what sustainability features matter most to your residents
View your reviews and ratings from a specific time period using the date picker
See what percentage of your residents would recommend you as a landlord or developer and track your performance year on year
Manage your development page images and information
Download the full range of HomeViews widgets at your brand and development level
Export all graphs and tables for internal reports and presentations
Invite residents to write reviews via the portal
Invite residents with a resolved issue to submit a new review
The new and improved HomeViews Partner Portal provides HomeViews partners with greater insight into resident feedback and improves access with lots of new features that are controlled from their account.
Sign up for an account now to see our new features in action, including:
Read, respond and manage your verified resident reviews in one place
Search for keywords in your reviews to find out what matters most to your residents
Measure your development’s performance over time and against industry benchmarks
Filter your reviews and ratings by development, resident age, resident type and date range
Create and report on bespoke sub-portfolios of developments within your business
Sort reviews by rating and key themes to quickly identify resident snippets to use in your marketing campaigns
Understand how your developments perform over time with resident trend analysis
See how your buyers rate their purchasing experience – identify where you excel and where to improve
Set internal KPI’s using past performance and industry benchmarks for your Customer Service, After Sales Care and Repairs & Maintenance scores
See how different resident types rate your developments across your portfolio
Understand what sustainability features matter most to your residents
View your reviews and ratings from a specific time period using the date picker
See what percentage of your residents would recommend you as a landlord or developer and track your performance year on year
Manage your development page images and information
Download the full range of HomeViews widgets at your brand and development level
Export all graphs and tables for internal reports and presentations
Invite residents to write reviews via the portal
Invite residents with a resolved issue to submit a new review
“The benchmarking and development-level data and insights HomeViews provides is unparalleled.”
Richard Smith | Managing Director | Moda Living
“The benchmarking and development-level data and insights HomeViews provides is unparalleled.”
Richard Smith
Managing Director
Moda Living
Powerful insight from your verified resident reviews
Get unmatched performance into each building’s performance through comprehensive dashboard reporting. Access ‘board-ready’ reports with HomeViews data, tools and analytics. Set KPIs, inform strategies and benchmark against your portfolio, sector, region or country.
Powerful insight from your verified resident reviews
Get unmatched performance into each building’s performance through comprehensive dashboard reporting. Access ‘board-ready’ reports with HomeViews data, tools and analytics. Set KPIs, inform strategies and benchmark against your portfolio, sector, region or country.
How can we help you?
Every one of the UK’s Top 20 highest-rated BTR communities partners with us to better understand their residents, amplify positive reviews, justify renewals, report to investors and secure new business.
Engage with your residents with a free HomeViews account
We believe the best information about a residential development comes from the people living there. Owners and tenants have a lot of useful information to share with their prospective neighbours, not just on the property itself and its locality, but also on the development and building management.
Does it matter how recent reviews are?
We often encourage Partners to regularly collect reviews. This keeps them in the running for our annual Resident Choice Awards, but it’s also something that consumers value.
Research by Power Reviews found that 64% of consumers said they were more likely to buy a product with fewer, more recent reviews than if it had a higher volume of reviews published three or more months ago.
44% of consumers in that same study wanted to ideally be able to find reviews written within the past month. And 62% would not purchase a product if the only reviews available were published a year or more ago.
How many reviews do you need?
Brightlocal data is again the best place to turn to understand the broad spread of opinions shown by consumers. In 2025, 14% of consumers wanted to see 100+ reviews in order to trust a company’s average star rating. However, the majority of consumers said that 20-49 reviews was enough for them to trust an average rating (33%), while 22% said that 50-99 reviews were enough.
How much should you engage with reviews?
Consumers are more consistent on how much they want to see companies responding to reviews. 89% were likely to use a business that repsonded to all reviews, whether positive or negative. Far fewer (55%) were likely to use a business that only responded to negative reviews.
As we stated above, responding to positive and negative reviews clearly demonstrates to prospective residents that you care.
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