Resident Choice Awards 2024

Our first-ever standalone Awards: Celebrating your teams

The first-event standalone HomeViews awards, supported by BTR News, celebrated the very best Build to Rent developers, operators, developments and teams, and included categories for Coliving and Single Family.

Awards were based solely on the experiences of those who matter most: the residents. No entry forms, no judging panels and no sponsorship requirements – just verified resident reviews on HomeViews.

The event was hosted by 2003 Rugby World Cup Winner Mike Tindall MBE in conjunction with Guided.

The 2024 awards ceremony was a remarkable success, attracting 300 attendees from 70 different companies.

The event was highly praised, with 95% of attendees saying they would participate again, and 91% saying they would recommend the event to a colleague.

In response to such positive feedback from attendees, speakers and exhibitors, we will again be hosting the awards in February 2025.

Who came out on top at the 2024 Awards?

Resident Choice Awards 2024 Winners

Top Rated Build to Rent Community:
Scotland

The McEwan, EH3:
Moda Living

Top Rated Build to Rent Community:
North-West

The Keel, L3:
Allsop Letting & Management

Top Rated Build to Rent Community:
North-East

New York Square, LS2:
Moda Living

Top Rated Build to Rent Community:
Midlands

The Whitmore Collection:
urbanbubble, Legal & General

Top Rated Build to Rent Community:
South of England

The Almere, MK9:
Native

Top Rated Build to Rent Community:
London

The Quarters Croydon, CR0:
The Quarters by Bravo

Top Rated Large Build to Rent Community:
300+ units

Aston Place, B1:
Dandara Living

Top Rated Small Build to Rent Community
<300 units

The Keel, L3:
Allsop Letting & Management

Resident Team of the Year

The Quarters Croydon, CR0:
The Quarters by Bravo

Resident Team Member of the Year

Jason McHenry:
Fizzy Walthamstow by Greystar

Top Rated Large Build to Rent Operator

Native

Top Rated Small Build to Rent Operator

Dandara Living

Top Rated Single Family Housing Operator

Allsop Single Family Housing

Top Rated Co-Living Community

The Palm House, HA3:
urbanbubble, Folk Co-living

Top Rated UK Build to Sell Developer

CALA Homes

Top Rated Build to Sell Developer for Customer Service

CALA Homes

Top Rated Build to Sell Developer for Build Quality

The Hill Group

Top Rated Build to Sell Developer for First Time Buyers

Berkeley Homes

Say Best Build to Rent Operator: Lead to Lease Journey

Related Argent

Say Best Build to Rent Community: Lead to Lease Journey

Corkfield:
Native Residential

Sponsors

MEDIA PARTNER

SHOWCASE PARTNER

HEADLINE PARTNER

PROGRAMME PARTNER

AWARDS PARTNER

LANYARD PARTNER

REFRESHMENT PARTNER

CHARITY PARTNER

ADDITIONAL AWARDS

PRO FORUM PARTNER

DESIGN PARTNER

WELLBEING PARTNER

AFTER PARTY PARTNER

Resident Choice Awards 2025

Get in touch about our 2025 Resident Choice Awards and sponsorship options.

 

We believe the best information about a residential development comes from the people living there. Owners and tenants have a lot of useful information to share with their prospective neighbours, not just on the property itself and its locality, but also on the development and building management.

Does it matter how recent reviews are?

We often encourage Partners to regularly collect reviews. This keeps them in the running for our annual Resident Choice Awards, but it’s also something that consumers value.

Research by Power Reviews found that 64% of consumers said they were more likely to buy a product with fewer, more recent reviews than if it had a higher volume of reviews published three or more months ago.

44% of consumers in that same study wanted to ideally be able to find reviews written within the past month. And 62% would not purchase a product if the only reviews available were published a year or more ago.

How many reviews do you need?

Brightlocal data is again the best place to turn to understand the broad spread of opinions shown by consumers. In 2025, 14% of consumers wanted to see 100+ reviews in order to trust a company’s average star rating. However, the majority of consumers said that 20-49 reviews was enough for them to trust an average rating (33%), while 22% said that 50-99 reviews were enough.

How much should you engage with reviews?

Consumers are more consistent on how much they want to see companies responding to reviews. 89% were likely to use a business that repsonded to all reviews, whether positive or negative. Far fewer (55%) were likely to use a business that only responded to negative reviews.

As we stated above, responding to positive and negative reviews clearly demonstrates to prospective residents that you care.

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