HomeViews Build to Rent Resident Choice Awards 2022

Back for 2022: The HomeViews Build to Rent Resident Choice Awards, in association with the UKAA.

Tuesday 15th November
Etc Venues, 133 Houndsditch, Liverpool Street, London, EC3A 7BX

HomeViews Build to Rent Resident Choice Awards 2022

Back for 2022: The HomeViews Build to Rent Resident Choice Awards, in association with the UKAA.
Tuesday 15th November
Etc Venues, 133 Houndsditch, Liverpool Street, London, EC3A 7BX

This year’s HomeViews Build to Rent Resident Choice Awards took place on the 15th November during the UKAA’s Annual BTR Conference 2022 evening networking dinner and drinks.

Based on verified resident review data from the past 12 months, the awards celebrates the Build to Rent industry’s best performers across 12 categories.

More award categories have been added for 2022 to reflect the UKAA’s regional hubs, drawing from reviews and data covering over 89% of completed BTR developments.

Who came out on top at this year’s awards?

Find out the winners

“Our reviews show that a building’s management team is the biggest factor in determining the happiness of BTR residents. We’ve expanded the HomeViews BTR Resident Choice Awards to better recognise both the teams and the buildings that offer the UK’s best resident experiences.”

Hannah Marsh | Co-founder & Chief Partnership Officer| HomeViews

UKAA BTR Award
Winners

The UKAA Recognition Award is to acknowledge an individual who is making a real impact to move the BTR industry forward. The Sustainability Champion award celebrates an individual or company who is striving to resolve the issue of climate change in some way.

Stephanie Smith

Quintain Living

BTR Resident Choice Award

Winners

Top Scotland
Development

The Point
Dandara Living

Top North-West Development

The Trilogy
Allsop Letting and Management

Top North-East Development

New York Square
Moda Living

Top Midlands
Development

The Whitmore Collection
Urbanbubble
Legal & General

Top South-West Development

Spring Wharf
Urbanbubble
Legal & General

Top London and South-East Development

The Gessner
Way of Life

Top UK Development
(Less than 300 homes)

The Trilogy
Allsop Letting and Management

Top UK Development
(More than 300 homes)

The Point
Dandara Living

Team of the
Year

The Quarters Kilburn
The Quarters by Bravo

Team Member
of the Year

Kishor Tahiliani
Dandara Living

Top National Management Company
(Less than 3000 homes)

Allsop Letting and Management

Top National Management Company
(More than 3000 homes)

Urbanbubble

We believe the best information about a residential development comes from the people living there. Owners and tenants have a lot of useful information to share with their prospective neighbours, not just on the property itself and its locality, but also on the development and building management.

Does it matter how recent reviews are?

We often encourage Partners to regularly collect reviews. This keeps them in the running for our annual Resident Choice Awards, but it’s also something that consumers value.

Research by Power Reviews found that 64% of consumers said they were more likely to buy a product with fewer, more recent reviews than if it had a higher volume of reviews published three or more months ago.

44% of consumers in that same study wanted to ideally be able to find reviews written within the past month. And 62% would not purchase a product if the only reviews available were published a year or more ago.

How many reviews do you need?

Brightlocal data is again the best place to turn to understand the broad spread of opinions shown by consumers. In 2025, 14% of consumers wanted to see 100+ reviews in order to trust a company’s average star rating. However, the majority of consumers said that 20-49 reviews was enough for them to trust an average rating (33%), while 22% said that 50-99 reviews were enough.

How much should you engage with reviews?

Consumers are more consistent on how much they want to see companies responding to reviews. 89% were likely to use a business that repsonded to all reviews, whether positive or negative. Far fewer (55%) were likely to use a business that only responded to negative reviews.

As we stated above, responding to positive and negative reviews clearly demonstrates to prospective residents that you care.