The only property awards based solely on the experiences of those who matter most: the residents.
No entry forms, no judging panels and no sponsorship requirements. Winners are chosen purely based on verified resident reviews published on HomeViews.
The HomeViews Resident Choice Awards celebrate the UK’s best residential developments, house builders, housing associations and rental operators.
“We’ve expanded the HomeViews BTR Resident Choice Awards to cover all new build residential categories to better recognise both the teams and the buildings that offer the UK’s best resident experiences.“
Hannah Marsh | Co-founder & Chief Partnership Officer| HomeViews
Top Rated Rental Only Development (by region)
View criteria
*Six separate awards for: Scotland, North-West, North-East, Midlands, South-West, London and the South-East
- Based on Star Rating
- 25+ verified reviews published between 17/10/2022 – 31/12/2023
- 15 of these to be published between 17/10/2022 and 01/07/2023
- Regional awards are based on HomeViews geographical split
- All rental sector subtypes included (BTR, PRS, SFH, CoLiving)
Top Rated UK Rental Only Development
View criteria
*Separate awards for Large and Small developments
- Based on Star Rating
- 25+ verified reviews published between 17/10/2022 – 31/12/2023
- 15 of these to be published between 17/10/2022 and 01/07/2023
- All rental sector subtypes included (BTR, PRS, SFH, CoLiving)
- Large and Small categories confirmed by looking at the medium unit size as defined by Q4 2023 BPF/Savills completed developments
Rental Only Team of the Year
View criteria
- Based on a 50:50 weighting of the Building Management score and Customer Service score
- 25+ verified reviews published between 17/10/2022 – 31/12/2023
- 15 of these to be published between 17/10/2022 and 01/07/2023
- All rental sector subtypes included (BTR, PRS, SFH, CoLiving)
Rental Only Team Member of the Year
View criteria
- Based on frequency of mentions by name in verified reviews with positive sentiment (‘positive sentiment’ to be worked out either via the scores or more advanced analysis).
- Development must be in the Top 20 for Team of the Year reflecting high management and customer service scores.
- All rental sector subtypes included (BTR, PRS, SFH, CoLiving)
Top Rated Single Family Housing Development
View criteria
- Based on Star Rating
- 10+ verified reviews published between 17/10/2022 – 31/12/2023
- 5 of these to be published between 17/10/2022 and 01/07/2023
- Development defined as rental only housing with a minimum of 50 units
Top Rated Single Family Housing Management Company
View criteria
- Rank combines split of Star Rating, Management score and Customer Service
- 2+ developments
- 30+ verified reviews published between 17/10/2022 – 31/12/2023
- 10 of these to be published between 17/10/2022 and 01/07/2023
- Developments defined as rental only housing with a minimum of 50 units
Top Rated Co-Living Development
View criteria
- Based on Star Rating
- 20+ verified reviews published between 17/10/2022 – 31/12/2023
- 10 of these to be published between 17/10/2022 and 01/07/2023
- Development defined as co-living
Top Rated Co-Living Management Company
View criteria
- Rank combines split of Star Rating, Management score and Customer Service
- 2+ developments
- 50+ verified reviews published between 17/10/2022 – 31/12/2023
- 20 of these to be published between 17/10/2022 and 01/07/2023
Top Rated Private Rented Sector Development
View criteria
- Based on Star Rating
- 25+ verified reviews published between 17/10/2022 – 31/12/2023
- 15 of these to be published between 17/10/2022 and 01/07/2023
- Development defined as non purpose built BTR and non SFH devs.
Top Rated Private Rented Sector Management Company
View criteria
- Rank combines split of Star Rating, Management score and Customer Service
- 2+ developments
- 30+ verified reviews published between 17/10/2022 – 31/12/2023
- 10 of these to be published between 17/10/2022 and 01/07/2023
- Developments defined as rental only housing with a minimum of 50 units
Top Rated BTR Management Company
View criteria
*Separate awards for Large and Small portfolios
- Rank combines split of Star Rating, Management score and Customer Service
- 60+ verified reviews 17/10-2022 – 31/12/2023 across 3+ devs
- 30 of these to come from pre 01/07/2023
- There is a small and a large award, with the units threshold determined by the 2023 Q4 BPF data that reflects the market then
Top Rated Development – Apartments
View criteria
- Based on Star Rating
- 50+ verified owners, shared owners or private tenant reviews from 01/01/2022 – 31/12/2023
- Only developments defined as BTS or Housing Association
- Primarily made up of apartments
Top Rated Development – Housing
View criteria
- Based on Star Rating
- 50+ verified owners, shared owners or private tenant reviews from 01/01/2022 – 31/12/2023
- Only developments defined as BTS or Housing Association
- Primarily made up of housing
Top Rated Development for Design
View criteria
- *Recognising architect firms
- Design Rating
- 50+ verified owners, shared owners or private tenant reviews from 01/01/2022 – 31/12/2023
- All development types including rental only
- Attributed to the architect
Top Rated Development for Management
View criteria
*Recognising management companies
- Management Rating
- 50+ verified owners, shared owners or private tenant reviews from 01/01/2022 – 31/12/2023
- Only developments defined as BTS or Housing Association
- The same management company must have been employed during the review period
- Attributed to the Management company
Top Rated House builder or Build to Sell Company – Overall
View criteria
- Rank based on 50/50 Star Rating and % owner recommend
- 100+ verified owner reviews from 01/01/2022 – 31/12/2023
- across 4+ devs
- Only companies that oversee ownership units
Top Rated House builder or Build to Sell Company – Customer Service
View criteria
- Rank based on 50/50 Customer Service and After Sales Care score
- 100+ verified owner reviews from 01/01/2022 – 31/12/2023
- across 4+ devs
- Only companies that oversee ownership units
Top Rated House builder or Build to Sell Company – Build Quality
View criteria
- Rank based on Build Quality Score
- 100+ verified owner reviews from 01/01/2022 – 31/12/2023
- across 4+ devs
- Only companies that oversee ownership units
Top Rated House builder or Build to Sell Company – by First Time Buyers
View criteria
- Rank based on 50:50 Star Rating and % owner recommends by FTBs
- 100+ verified FTB owner and or shared owner reviews from 01/01/2022 – 31/12/2023
- across 4+ devs
- Only companies that oversee ownership and or shared ownership units
Top Rated Shared Ownership provider
View criteria
- Rank based on 50/50 Star Rating and % owner recommend
- 50+ verified shared owner reviews from 01/01/2022 – 31/12/2023
- across 3+ devs
- Only companies that oversee shared ownership
Top Rated Company for Build Quality by Shared Owners
View criteria
- Rank based on Build Quality Score
- 50+ verified shared owner reviews from 01/01/2022 – 31/12/2023
- across 3+ devs
- Only companies that oversee shared ownership
Top Rated Company for Customer Service by Shared Owners
View criteria
- Rank based on 50/50 Customer Service and After Sales Care score
- 50+ verified shared owner reviews from 01/01/2022 – 31/12/2023
- across 3+ devs
- Only companies that oversee shared ownership
Qualifying criteria for awards
HomeViews verifies resident reviews to ensure the reviewer lives in and has experienced the development that they are writing a review on, this is unique compared to any other review site. HomeViews has criteria for a development to be listed on HomeViews that includes a minimum number of units and the age of a development. Please review our terms and conditions. New developments can be submitted to HomeViews here.
Each award has a criteria that includes a time period, minimum number of verified reviews, resident type and reviewer scores that are considered.
Contact our team
Want to know more about how to engage with your residents?
We believe the best information about a residential development comes from the people living there. Owners and tenants have a lot of useful information to share with their prospective neighbours, not just on the property itself and its locality, but also on the development and building management.
Find out what it’s like to live… anywhere
Search thousands of detailed reviews from real residents on their local area on HomeViews Streets!
© 2018-2022 HomeViews - All rights reserved | Privacy Policy | Cookie Policy
About HomeViews
Do business with us
Get in touch
Features
Latest updates
Engage with residents