Sustainability Report 2023: Resident Data for ESG Metrics

Which sustainable building features do residents value the most in 2023? And how can companies better serve residents and their local communities, ensuring schemes hit both Environmental and Social sustainability goals? This report compares resident sentiment over time and draws upon over 15,000 verified resident reviews for a uniquely human view of sustainable living.

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Sustainability Report 2023: Resident Data for ESG Metrics

Which sustainable building features do residents value the most in 2023? And how can companies better serve residents and their local communities, ensuring schemes hit both Environmental and Social sustainability goals? This report compares resident sentiment over time and draws upon over 15,000 verified resident reviews for a uniquely human view of sustainable living.

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Our 2023 report explores resident sentiment over time, and focuses on how resident data should inform both Environmental and Social ESG strategies. Insights from 15,000 verified reviews include our Industry Recommendations for immediate application, as well as case studies to show our resident feedback in action.

Learn:

Why BTR residents value sustainable building features more than other residents
How the BTR sector leads the way in changing culture for lasting sustainable benefit
How younger residents are less interested in sustainable building features, but do value clear cost savings

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